Testimonials
"Our family has been involved with Signature Care since its inception in Calgary. Our experience has been one of direct involvement with the owners. Their mission to personalize individual solutions to the needs of the client as well as the family, has been consistent, thorough, and adjusted as the needs changed. All of this is reflected in their matching of appropriate caregivers who, in turn, showed the same compassion". M.T.R. Calgary
“Maureen was her caregiver, and she was really eager to do things with my mother. She would take her for walks in her wheelchair. She was a good companion. Maureen would give me lots of hints on how to care for my Mom in bed. She was excellent.”
J.G. Calgary
“I appreciated the caregiver’s ability to understand the client and their needs. I liked the flexibility and availability of the staff. They were well trained. Signature Care encourages all their caregivers to continue ongoing training.” D.R. Calgary
“I, again, wanted to let you know how very much we appreciate everything you have done for Mom. I feel your business offers something very important and so often overlooked these days – a way for seniors to remain in their own homes, living as independently and with as much dignity as possible. I’m sure staffing is a constant challenge and you have done a very good job matching my mother’s needs with the appropriate caregivers. I would not hesitate to recommend your service to others and/or call upon you again in the future should we need it. “ C.F. for E.P. Calgary
“The service is good, I like it all. They’ve been really fantastic. We can’t complain at all. They always get back to me quickly.” P.R. for H.R. Calgary
“I value the training and professionalism. I also value the caring of the care provider. The quality and the respectfulness of the care is also important. I value the relationship that they develop with the family member.” P.L. for C.C. Calgary
“ We were able to ask specifically for certain belief systems and they were sensitive to that. We asked for a Christian person to come into our home. Consistency is also important. I like the payment option of a credit card. I was much simpler that way. I would have no problem in giving a referral.” E.W. Calgary
“There is a high degree of caring and sincerity. They are very reliable. There is very good documentation, follow up, and communication.” K.Y. Calgary
“The companionship for my mother is good. We have always been able to get somebody when we’ve needed them, even on short notice. They are always here when they are supposed to be, and not in a big rush to leave.” J.B. Calgary
“I appreciate the consciousness of Signature Care to properly match my mom’s needs with the appropriate caregiver. I also appreciate the knowledge and care that the caregivers have for patients suffering with Alzheimer’s. I really value the confidence and security that I feel with m mother being in such good hands.” B.B. Calgary
"Our experience with Signature Care was outstanding. Right from the first phone call Signature Care indicated they would meet to help assess and determine the services that would meet the care needs of our mom; they would find the right style of person to meet our care needs. They delivered. They obtained frequent feedback directly from our mom and family members. When changing needs required adjustments, they were done promptly and with total concern for our mom and the family members. From our experience, the staff of Signature Care received ongoing or upgrading training sessions to help them advance in the area of personal care."
"On a personal note, two other selling features of Signature Care staff were the fact that they were certified with "best friends" training, and that one partner of Signature Care is a former paramedic. Although caregiver focus is non-medical, knowing this medical background was available gave me confidence that we would be able to take the shortest path to address medical issues in a knowledgeable manner." - B.E. Calgary
"I spoke with Aunt Ada last night and she expressed many compliments and accolades of the care that Barb is providing to Grandma. We are all extremely happy that she was able to take and stay with Grandma the hospital last week. I don't know what we would have done if she had to leave her there all alone. Also I understand Barb and her girls visited Grandma on her birthday and made/bought her presents as well. We believe this kind of gesture is certainly above and beyond her employment agreement....we want her to know that we TRULY APPRECIATE everything that she is doing. Obviously the purpose of this note is simply to express our collective thanks and congratulations on a job VERY well done."
- S.H. Toronto
"When my Mom said that she felt like she'd known her Signature Care companion all of her life, I knew that she was receiving meaningful care. Her companion(s) is a warm, compassionate individual that visits with her, arranges outings, (walks, bingo, shows), takes her shopping , organizes crafts, brings movies, gives hand massages and manicures. They provide outside stimulus that then gives my Mom something exciting to talk about with the family.
We are busy with our own families, our jobs, our community and life in general, and then we found ourselves with a loved one that is alone, in a nursing home or institutionalized. Signature Care shares the responsibility of care and caring and gives us peace of mind." - B.P & I.R., Calgary
"Your services have been great since my visits to my Mom were very sparse. It was great not to have to worry about laundry and etc. Kathy was very good in taking over and making me feel comfortable by not visiting.
We were to meet and this service was to be. Thank You!" - V.J., Calgary
"I don't know how I would cope without having Signature Care and Kim to support my ongoing efforts to give my Mom a quality of life she deserves but try at the same time to keep her safe. Signature Care's evaluation was done extremely well and their cooperation in setting the scene so that Mom accepted the process was invaluable. I have had to call both management and the paid companion many times concerning developments in my mother's health, both mental and physical and I find that they are always willing to listen and suggest ways to handle any situation, i.e. always willing to adapt to changes in the program in order to give the best possible quality of life for the person.
Signature Care has a very flexible program for assisting any families who find themselves in that tough situation where a loved one is demanding more than they have the time or energy to give. It is literally a lifeline for me and my husband & I would not hesitate to recommend the agency. It should be noted that my mother is also receiving Home Care assistance and the Signature Care people are more than willing to cooperate and to interact with other forms of assistance to give the best possible care. If you want to talk to me about Signature Care, please feel free to ask Signature Care for my name and phone number." - D.R., Calgary
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